• Error
    Technical Issues

    Endless Update Looping

    February 27, 2021 /

    Problem Origin tells me I should be updating my game. After updating, it tells me again to update although I just did that .. this loop is endless. Cause Unclear. Probably some new issue with Origin. The issue crops up with every patch now. Find a few suggestion on how to solve this below. Suggestions Reinstall Origin: Uninstall it and then reinstall. Delete the Origin Cache files Repair the game Turn off automatic Updates Make sure your security software isn’t blocking Origin from updating the game files Start Origin as administrator Download EA Desktop Beta and update the game through…

  • Error
    Technical Issues

    Game/Time is freezing (Patch 1.68)

    November 19, 2020 /

    EA is aware of the issue and working on it Problem My game suddenly completely freezes and I can’t do anything. After a while it even crashes. The animations go on. Cause There are several causes for this issue Father Winter doesn’t appear at Winterfest/ Endless Generation of Father Winter Routing issues with Platform Other unknown causees Symptoms About 1: Typically this issue comes with any of the following symptoms You had a winterfest and Father Winter never showed. The game/clock freezes (Info: If your Sim freezes but time goes on then you most likely have a deadlock between Sims…

  • Error
    Technical Issues

    [MAC] Endless loading screen when trying to load a savegame (Patch 1.68.156)

    November 18, 2020 /

    Problem I updated my game to Patch 1.68.156/1.34 and now I can’t load my savegames anymore. It loads forever. I started a new save and after creating a Sim and I should be picking a lot for him, all I see is an empty world screen It looks like this is a Mac only issue. Solution Repair your game through Origin. If this doesn’t help, check if all your mods/cc are still compatible with the game. AHQ Thread Please click me too on this thread if you’re affected by the issue WORKAROUND] 11.17.20 patch – game won’t stop loading [CURRENT…

  • Error
    Technical Issues

    Unclickable screen areas/ Mouse cursor doesn’t change

    March 21, 2020 /

    Problem Certain areas in my game don’t react anymore. For example I can’t load an existing game or changes in CAS are not possible anymore The mouse cursor in my game stays a windows cursor and doesn’t change to a Sims cursor Der Mauszeiger in meinem Spiel bleibt ein Windows-Zeiger und ändert sich nicht in den Sims-Zeiger. Cause This issue is often caused by background programs that cause an overlay. Solution Turn these programs off while you play The following programs are known to cause issues Discord Nvidia GeForce Experience Origin In Game Windows Norifications Video programs Further Reading Mouse…

  • Error
    Technical Issues

    Gallery Newsfeed stays empty

    February 21, 2020 /

    Problem There are no entries in my gallery newsfeed when I choose the tab News in the gallery. The List stays empty. I also get a LastUIException. Cause Unclear, probably some kind of caching error. Solution Close the game Navigate to your windows documents folder (Documents\Electronic Arts\The Sims 4) Delete the following file: notify.glob The file should re-generate on the next game start and you’ll also see the newsfeed again.

  • Fixed Tech Issue
    Fixed Error

    [FIXED] Save Error 510:5bd7fa0b

    November 20, 2019 /

    Update This bug was fixed in Patch 1.59.73 Problem I get the following error message: The game failed to save. Error Code: 510:5bd7fa0b:6bbefe1d Cause Unclear. Solution It does seem to work if you go to manage world and save there. I don’t have the issue and wasn’t able to verify that it works. It might be that some game progress is lost anyways. To save your game, follow these steps: Click on Options –> Manage World or click on the button for Manage world in the upper right corner. You will be ask if you want to save. Click on Save…