Problem
- I can’t make any screenshots or videos anymore
- I can’t reactive Mods/CC although I’ve turned them back on
- My gameversion.txt file shows the wrong game version.
Cause
Avast and AVG seem to be blocking the Sims 4 user folder since Patch 1.67.45/ 1.32 which prevents the game from using certain files and folders.
Solution
Where can I find my installation folder ?
Add the following files to Avast as an exception:
- C:\Program Files (x86)\Origin\Origin.exe (Path can vary depending on where you installed Origin)
- <Installation Path>\The Sims 4\Game\Bin\TS4_x64.exe
- <Installation Path>\The Sims 4\Game\Bin_LE\TS4.exe
Further Reading
Screenshots not saving/ Can’t activate Mods/CC
Problem
Cause
Avast and AVG seem to be blocking the Sims 4 user folder since Patch 1.67.45/ 1.32 which prevents the game from using certain files and folders.
Solution
Add the following files to Avast as an exception:
Further Reading
By crin • Technical Issue • Tags: Avast, Mods, Screenshot