• FAQ
    FAQ

    Deck the Palms Event

    December 15, 2025 /

    The login event Deck the Palms runs from December 16th, 2025 to January 13th, 2026 and gives 21 free rewards for starting the game on at least 9 different days within the given time period.

  • FAQ
    FAQ

    Memory Boost

    September 25, 2025 /

    Memory boost is currently in early access (PC only). This article answers the most important questions.

  • FAQ
    FAQ
    September 23, 2025 /

    The event Forever Friends lasts from September 23th - Novemeber 4th, 2025 and you can get free rewards for solving quests in the game. You are collecting event points that you can exchange for rewards.

  • FAQ
    FAQ

    Nature’s Calling Event

    June 23, 2025 /

    The event Blast from the Past lasts from June 24th - August 5th 2025 and you can get free rewards for solving quests in the game. You are collecting event points that you can exchange for rewards.

  • FAQ
    FAQ

    Blast From the Past Event

    January 19, 2025 /

    The event Blast from the Past lasts from February 4th - March 18th 2025 and you can get free rewards for solving quests in the game. You are collecting event points that you can exchange for rewards.

  • FAQ
    FAQ

    Cozy Celebrations Event

    November 27, 2024 /

    The there event Cozy Celebrations lasts from December, 3rd to ? and you can get free rewards for solving quests in the game. You are collecting event points that you can exchange for rewards.

  • FAQ
    FAQ

    Reaper’s Rewards Event

    September 22, 2024 /

    The second event Reaper's gives 13 free rewards for solving quests in the game. You are collecting event points that you can exchange for rewards.

  • FAQ
    FAQ

    Events

    May 31, 2024 /

    Answers to common questions about events

  • FAQ
    FAQ

    Happy Home Login Event

    May 31, 2024 /

    The first event The Happy Home Login Event gives 8 free rewards for starting the game on at least 8 different days within the given time period.

  • FAQ
    FAQ

    Sims 4 and DirectX

    May 28, 2024 /

    Update 2024/05/28 Sims 4 is being upgraded to DirectX 11 (DX11) with Patch 1.107.112. At first the new version is offered as opt-in and will be become standard in a later patch. 2024/09/19 DX11 is now the new standard for Nvidia and AMD graphics cards. Please remove the -dx11 switch if you added it to your start options or to your shortcuts.