Unclickable screen areas/ Mouse cursor doesn’t change

Problem

• Certain areas in my game don’t react anymore. For example I can’t load an existing game or changes in CAS are not possible anymore
• The mouse cursor in my game stays a windows cursor and doesn’t change to a Sims cursor
• Der Mauszeiger in meinem Spiel bleibt ein Windows-Zeiger und ändert sich nicht in den Sims-Zeiger.

Cause

This issue is often caused by background programs that cause an overlay.

Solution

Turn these programs off while you play

The following programs are known to cause issues

• Discord
• Nvidia GeForce Experience
• Origin In Game
• Windows Norifications
• Video programs

Further Reading

• Mouse pointer is invisible