Problem
There are no entries in my gallery newsfeed when I choose the tab News in the gallery. The List stays empty.
I also get a LastUIException.
LastUIException
<?xml version=”1.0″ ?><root>
<report><version>2</version><sessionid>ef7862d084eb70f75e365223</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2020-02-02 04:40:37</createtime><buildsignature>Local.Unknown.Unknown.1.60.54.1020-1.200.000.435.Release</buildsignature><categoryid>(AS)olympus.core::OlympusObject</categoryid><desyncid>ef7862d084eb70f75e365223</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at olympus.core::OlympusObject/ParseObject() at olympus.core::OlympusObject/ParseObject() at olympus.core::OlympusObject/ParseObject() at OlympusObject instance constructor() at FeedData instance constructor() at gamedata.Exchange::FeedDataFeed/GetOfflineFeedList() at gamedata.Exchange::FeedDataFeed/HandleFeedRequestResponse() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() rtim=12041</desyncdata></report>
</root>
Cause
Unclear, probably some kind of caching error.
Solution
- Close the game
- Navigate to your windows documents folder (Documents\Electronic Arts\The Sims 4)
- Delete the following file: notify.glob
- The file should re-generate on the next game start and you’ll also see the newsfeed again.
