• Error

    Endless Update Looping

    Problem Origin tells me I should be updating my game. After updating, it tells me again to update although I just did that .. this loop is endless. Cause Unclear. Probably some new issue with Origin. The issue crops up with every patch now. Find a few suggestion on how…

  • Error

    Origin not running (d3382ced:984c6a38:00000000)

    Problem When I try to start the game, I get the following error message: Unable to Start: Origin is not running, make sure that it is running before attempting to play the Sims 4 [d3382ced:984c6a38:00000000] Cause The Sims 4 needs the latest version of Origin installed. This message is very common…

  • Fixed Tech Issue

    [FIXED] Origin Update Loop

    Problem My game keeps telling me to update although I already have updated it. I press update to update the game and it says it’s all updated and I can play and if I then press play, it again asks me to update. Cause Unclear Lösung Repair the game through Origin…

  • Fixed Tech Issue

    [FIXED] Origin in Game doesn’t work

    Problem My Origin in Game/Origin overlay does not work in the game although I have it enabled Cause Origin in Game has been temporarily disabled for Sims 4 since it was causing a number of issues. Solution EA is working on fixes for the issues and it will hopefully be…

  • Fixed Tech Issue

    [FIXED] Game starts in small window and doesn’t react

    Update 2015-03-26: This issue should now be solved. Close your Origin client and reopen to be prompted for a new update. This should solve the problem. Problem My game does not start anymore and I only see a small window. The game does not react at all. Cause This issue…

  • Tutorial

    Installation through Digital Download

    Introduction Sims 4 can be installed from DVD or as digital download. If you bought the DVD, you can do either. You will need an active Internet connection to register the game, activate it on the computer and download it. Activation Activation works a little different, depending on whether you…

  • Tutorial

    General Troubleshooting

    Introduction There are a few things you can always try for all kinds of problems. These things won’t hurt your game or computer but they are not the ultimate solution either. Remarks Sims 4 has the tendency to carry a bug over from one save game to another if you…

  • FAQ

    Installation and Start issues

    DVD can’t be read correctly Check your disc for scratches and clean it. Make sure everything is ok with your disc drive by trying other DVDs/CDs Exchange the DVD Install the download version instead (no need to buy the game again) Invalid License. Reasons = No License (0x0003) This message…

  • Tutorial

    Installing from DVD

    Introduction The Sims 4 can be installed via DVD as well as digital download. If you bought the DVD, you have the option to do so either way although I recommend installing through Download now. There have been so many patches now that have not been included on the DVD…

  • FAQ

    Sims 4 and Origin

    Will there be a Sims 4 DVD Version ? Yes, Sims 4 is available in different editions on DVD. On top of the DVD you also get a the digital download version for free. Will I need an online connection for Sims 4 ? Yes, to install and activate your…