2015-03-26: This issue should now be solved. Close your Origin client and reopen to be prompted for a new update. This should solve the problem.
My game does not start anymore and I only see a small window. The game does not react at all.
This issue is caused by Origin in game. It occurs since Origin Update 9.5.10.
Deactivate Origin in game. If this doesn’t work, try restarting Origin afterwards and make sure ts4.exe is not running in the background.
How can you help
To help EA fix this issue, please do an Origin Error Report and post your Origin Report ID in this thread: INFO REQUEST] Sims 4 starting in small window/Not starting
- Can’t run with the Video Card in this System (this error is also caused by Origin in game)