Game/Time is freezing (Patch 1.68.154)
This main issues were fixed in Patch 1.69.57/ 1.35 and Patch 1.71.86/ 1.38
How to find your user folder
Instructions on how to find out which folder Sims 4 uses as your user folder.
Save game was saved with an newer version
This error has been fixed for PC/Mac.
Answers to questions about the backups
User files explained
Explanation what each file and folder in the documents folder is for.
Recover Backup Save Game
Instructions how to recover a backup if your current save is corrupted.
Answers to questions about save games
Backup your Save Game
How to backup your precious save games
Save Games disappearing
Things to try if your save games aren't in the game anymore.