Error
Technical Issues

Game/Time is freezing (Patch 1.68)

EA is aware of the issue and working on it


Problem

My game suddenly completely freezes and I can’t do anything. After a while it even crashes. The animations go on.

Cause

There are several causes for this issue

Symptoms

About 1:

Typically this issue comes with any of the following symptoms

  • You had a winterfest and Father Winter never showed.
  • The game/clock freezes (Info: If your Sim freezes but time goes on then you most likely have a deadlock between Sims somewhere. That’s a different issue)
  • You can’t click anywhere. The clock stays on the current speed, you can’t change between Sims and the interactions menus are not appearing anymore.
  • You get a lastException: Exception while updating the sim filter service.. (TypeError: apply_permanent_appearance_modifiers() missing 1 required positional argument: ‘additional_flags’)
  • The usage of your RAM is insanely high (you can check this in your task manager)
  • After a while the game crashes (this happens when the game has eat up all your RAM – yes, even if you have 64 GB of it)
  • The game takes forever to load
  • The game saves endlessly
  • It doesn’t matter which household you play. The problem appears anywhere.
  • If you can save, the size will exponentially grow in size (Savegame Bloating)

About 2:

  • The game/clock freezes (Info: If your Sim freezes but time goes on then you most likely have a deadlock between Sims somewhere. That’s a different issue)
  • You can’t click anywhere. The clock stays on the current speed, you can’t change between Sims and the interactions menus are not appearing anymore.
  • The game saves endlessly
  • The RAM usage is steady
  • The size of the save game doesn’t increase significantly in size.
  • You don’t get any LastExceptions.
  • If you change to another family in the same save, the game works fine
  • If you replace the house of the family with another, the game works fine.

Solution

Check the linked threads.

AHQ Thread

Please click me too on this thread if you’re affected by the issue

Credits
kusurusu, LeRoiDeTout