Bug Fixed
Fixed Bugs

Error Code 134:ef7a88f2:b4565d86

June 25, 2019 /
Info
Category
Load Error
Cause
Unknown
Fixed
Concerns
Be aware that the error number you get is important in it’s whole length. If you have different code, your issue is different from this one and might be mod related. Numbers may vary for Xbox and Playstation.
List with other codes can be found here: Load Errors
More information about loading errors can be found here: Loading a family just reloads the map

Update

This issue was fixed in Patch 1.53.115.

Problem

I’m trying to load my households but I get thrown back to the screen where I can pick a world to play and I get the following error message:

The game failed to load. Error Code: 134:ef7a88f2:b4565d86. It is recommended that you relaunch the game.

One of my Sims is gone when I then try to load the household.

It also throws the following LastExceptions

[manus] Sim 919023105893335062 failed to load (TypeError: ‘NoneType’ object is not callable) Traceback (most recent call last):   File “T:\InGame\Gameplay\Scripts\Server\areaserver.py”, line 114, in wrapped   File “T:\InGame\Gameplay\Scripts\Server\areaserver.py”, line 110, in finally_wrap   File “T:\InGame\Gameplay\Scripts\Core\sims4\utils.py”, line 157, in wrapper   File “T:\InGame\Gameplay\Scripts\Core\sims4\utils.py”, line 175, in wrapper   File “T:\InGame\Gameplay\Scripts\Server\areaserver.py”, line 356, in c_api_client_connect   File “T:\InGame\Gameplay\Scripts\Server\zone.py”, line 550, in do_zone_spin_up   File “T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py”, line 1363, in update   File “T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py”, line 227, in on_enter   File “T:\InGame\Gameplay\Scripts\Server\sims\household_manager.py”, line 75, in load_households   File “T:\InGame\Gameplay\Scripts\Server\sims\household_manager.py”, line 161, in _load_household_from_household_proto   File “T:\InGame\Gameplay\Scripts\Server\sims\household.py”, line 1251, in load_data   File “T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py”, line 2966, in load_sim_info   File “T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py”, line 3092, in _load_sim_info   File “T:\InGame\Gameplay\Scripts\Server\away_actions\away_action_tracker.py”, line 220, in load_away_action_info_from_proto TypeError: ‘NoneType’ object is not callable rtim=0

[manus] drama_schedule_service failed to handle on_all_households_and_sim_infos_loaded due to exception (AttributeError: ‘NoneType’ object has no attribute ‘id’) Traceback (most recent call last):   File “T:\InGame\Gameplay\Scripts\Server\areaserver.py”, line 114, in wrapped   File “T:\InGame\Gameplay\Scripts\Server\areaserver.py”, line 110, in finally_wrap   File “T:\InGame\Gameplay\Scripts\Core\sims4\utils.py”, line 157, in wrapper   File “T:\InGame\Gameplay\Scripts\Core\sims4\utils.py”, line 175, in wrapper   File “T:\InGame\Gameplay\Scripts\Server\areaserver.py”, line 356, in c_api_client_connect   File “T:\InGame\Gameplay\Scripts\Server\zone.py”, line 550, in do_zone_spin_up   File “T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py”, line 1363, in update   File “T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py”, line 251, in on_enter   File “T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py”, line 440, in on_all_households_and_sim_infos_loaded   File “T:\InGame\Gameplay\Scripts\Server\drama_scheduler\drama_scheduler.py”, line 458, in on_all_households_and_sim_infos_loaded   File “T:\InGame\Gameplay\Scripts\Server\drama_scheduler\audition_drama_node.py”, line 246, in cleanup AttributeError: ‘NoneType’ object has no attribute ‘id’ rtim=0

Cause

Unclear

Solution

The only solution I have found so far is to replace the Sim  that gets removed with a copy. This requires that you either didn’t save when you got the error, that you have a working backup with the Sim or that you have the Sim saved to your gallery/library.

It’s important to not save when you get the message or the Sim will be gone for good.

Notice that you will get the error on all Sims households but only the faulty one will be deleted. So go search all your households for the missing Sim before reloading without saving. If you saved the game cause you didn’t realize a Sim was missing, only a backup or a library version of the missing Sim can help.

Steps

These steps will only work if the Sim is still in your household. If he got deleted already, you’ll need to find another way to get him back.

Steps 1-7 are only necessary if you don’t have a current library/gallery copy of the Sim.

  1. Create a backup of your save (very important if anything goes wrong)
  2. Click on Manage Household in the upper right corner
  3. Search for the household that has the Sim that goes missing after the error
  4. Click on Edit in CAS on the household.
  5. Delete all but the Sim that gets removed from the household
  6. Save the faulty Sim to the library
  7. Leave CAS without saving by clicking on Cancel
  8. Click on Edit in CAS on the household again and delete the faulty Sim this time.
  9. Open the library and re-place the saved copy from your library
  10. Re-set all household relationships
  11. Click on the check mark to save your changes
  12. Click on the household to load it. You will get the error message again.
  13. Again click on the household to load it.
  14. The family should be back to normal. You will loose all non-household relationships on that new Sim (cause it’s a different Sim now) but everything else should stay the same.
  15. If your Sim was in the actor career, you now have a potentially stuck audition. It’s possible that the Sim simply goes to the audition.
  16. Choose Cancel audition from the phone to get rid of it
  17. Everything should be back to normal now and all households can be loaded.