• Fixed Tech Issue
    Fixed Error

    [FIXED] Loading Screen flickers and over-imposes

    May 3, 2015 /

    Problem The loading screen just flickers and recedes to the top of the screen. The map also over-imposes itself multiple times Cause This issue is caused by Origin in game.  It occurs if the horizontal resolution is below 1024 or the vertical resolution is below 768. It can also occur if you play in windowed mode. Solution Deactivate Origin in game. If  this doesn’t work, try restarting Origin afterwards and make sure ts4.exe is not running in the background.

  • Error
    Technical Issues

    Game Data Incomplete

    April 4, 2015 /

    Problem When starting the game I get the following error message Game Data Incomplete Not all game data could be loaded. The save game references neighborhoods that have been uninstalled or otherwise are no longer available. If you continue, you will encounter missing data and may have unexpected results. If you save the game, there will be no way to recover the missing data. Cause This message usually occurs if the data from an expansion or game pack is no longer present in the game, mostly when you uninstall the packs and try to play a save game that was…

  • Error
    Technical Issues

    Can’t run with the Video Card in this System

    September 25, 2014 /

    Problem When I try to start my game, I get the following error message Unable to start: Can’t run The Sims 4 with the video card in this system. Please check that the video card meets the minimum specifications and that the latest video drivers are installed. [0e6d1221:1df4e8dc:00000000] Cause The cause for this issue is unclear. It is possible that either causes given in the message are the case. Solution please try the following things and test after each. If you’re issue is solved, you don’t need to do the rest. The exe files for Sims 4 can be found…

  • Bug
    Open Bugs

    Game hangs on loading

    September 7, 2014 /

    Problem My game hangs on the initial loading screen and it takes forever to load. Cause Large save games with lots of downloads can take a while to load. This issue can be caused by a faulty or outdated custom content or mods. Computer doesn’t fulfill minimum requirements This issue occurs if you have an active connection and files in the Tray folder (your houses and Sims). Patch 1.21 had an issue that a large amount of screenshots freeze the game. Solution Remove incompatible mods and delete your cache files. Use the 50/50 method to find the any outdated or corrupted…