Reset Options
Set all settings back to the original status. To do so follow these steps.
- Close the game
- Move the following file to the desktop: Documents\Electronic Arts\The Sims 4\Options(.ini).
- Start the game
- The file is newly created
- This also makes the graphics setting reset so you need to re-adjust them.
- If it works afterwards, you can delete the Options(.ini) from your desktop.