• Fixed Tech Issue
    Fixed Error

    [FIXED] Loading Screen flickers and over-imposes

    Problem The loading screen just flickers and recedes to the top of the screen. The map also over-imposes itself multiple times Cause This issue is caused by Origin in game.  It occurs if the horizontal resolution is below 1024 or the vertical resolution is below 768. It can also occur if you play in windowed mode. Solution Deactivate Origin in game. If  this doesn’t work, try restarting Origin afterwards and make sure ts4.exe is not running in the background.

  • Fixed Tech Issue
    Fixed Error

    [FIXED] Origin in Game doesn’t work

    Problem My Origin in Game/Origin overlay does not work in the game although I have it enabled Cause Origin in Game has been temporarily disabled for Sims 4 since it was causing a number of issues. Solution EA is working on fixes for the issues and it will hopefully be fixed in the next Origin update Further Reading Deactivate Origin in Game Official Statement: The Sims 4 – “Origin In Game” temporarily disabled  

  • Fixed Tech Issue
    Fixed Error

    [FIXED] Game crashes on loading the science lab

    Update This bug was fixed in Patch 1.5.149 Problem My sim is a scientist. When I want to go to work with him, my game crashes. Cause The world with the science lab is rather big. The exact cause is unclear though Workarounds Close your game and move the file: documents\electronicarts\The Sims 4\options(.ini) to the desktop. Then start the game to create a new one. This will reset all your game options and you’ll need to re-set them. Leave the graphics options on the ones proposed by the game. Update your graphics drivers Lower your graphics settings Make sure your computer fulfills the…

  • Fixed Tech Issue
    Fixed Error

    [FIXED] Game starts in small window and doesn’t react

    Update 2015-03-26: This issue should now be solved. Close your Origin client and reopen to be prompted for a new update. This should solve the problem. Problem My game does not start anymore and I only see a small window. The game does not react at all. Cause This issue is caused by Origin in game. It occurs since Origin Update 9.5.10. Solution Deactivate Origin in game. If  this doesn’t work, try restarting Origin afterwards and make sure ts4.exe is not running in the background. How can you help To help EA fix this issue, please do an Origin Error Report and post your Origin…

  • Fixed Tech Issue
    Fixed Error

    [FIXED] Cursor gets stuck on Camera Icon in CAS

    Update This issue was fixed in Sept 2015 Problem When in CAS, the cursor suddenly gets stuck on the Camera icon and does not want to change back. All you can do is force-close the game. Workarounds If you are only using a touch pad, try plugging in a mouse (if you have). If you are using a mouse, unplug it and plug it in again or try a different mouse (if you have). Try pressing the mouse wheel on your mouse. Try window or full window mode. Left click and hold down and then press the right mouse button while…

  • Fixed Tech Issue
    Fixed Error

    [FIXED] [MAC] Graphical Issues in CAS

    Problem My Sims looks awful in CAS. looks pixalated or has little holes Cloth are only partially loading Cause Seems that users with Intel 4000 Chips are affected by this, especially if you change the default settings Solution Leave your settings at default. If you have already changed them and can not get back into your game to change them back, move the options.ini file that can be found in the user folder (sorry, I do not know where to find that at this point) to a different location and let the game create a new one. Update your system…

  • Fixed Tech Issue
    Fixed Error

    [FIXED] Error Code 102/122:17323105654587864710

    Problem When trying to switch to build mode from manage world, I get the following error message: The game failed to load. Error Code: 122:17323105654587864710:8762625905905795483730. It is recommended that you relaunch the game. When trying to load my family I get the following error code The game failed to load. Error Code: 102:17323105654587864710:8762625905905795483730. It is recommended that you relaunch the game. Cause This error is caused by the trait beloved which you get for completing the Friend of the world aspiration. There could be other causes for this error cause it’s probably related to relationship to Sims which are no…

  • Fixed Tech Issue
    Fixed Error

    [FIXED] Purple glasses and intransparent pools

    Problem My Sims glasses look purple on the UI My pools are solid instead of transparent. I can only see their head when they are swimming. Cause This is caused by laptop mode Solution Turn off laptop mode in your graphics options. If you can’t do so because of performance, you need to live with the other issues. It doesn’t matter if you have a laptop or not. Laptop mode can be turned off on all computers. Further Reading Blurry Graphics Weird red/blue outlines

  • Fixed Tech Issue
    Fixed Error

    [FIXED] Corrupt NPC makes Game Crash

    Update This specific crash is no longer occurring. Crashes have many causes though. Problem My game is constantly crashing Cause It seems there’s a specific situation where a corrupt Sim can crash your game. Solution Deleting the corrupt Sim You can either delete all Sims you no longer need or household after household until the crashes are gone. It seems that it’s mostly random Sims that don’t live anywhere that are an issue. Start the game and pause Look at the relationships your Sim has (especially romantic and good friends) and memorize their names and faces (optional) To test if…