FAQ
FAQ

Sims 4 and DirectX

Sims 4 is being upgraded to DirectX 11 (DX11) with Patch 1.107.112. At first the new version is offered as opt-in and will be become standard in a later patch.

DirectX is a programming interface for games and other multimedia programs. It helps developers to program their software without having to support every single graphics card out there. They only need to support DirectX instead.

DirectX 11 or later comes as part of the operating system and doesn’t need to be installed separately.

More details can be found at Wikipedia.

Sims 4 currently supports DirectX 9c but the System Requirements list DirectX 11 as required.

DirectX 11 is currently available as opt-in. This will change in the future when DirectX 11 will become the new standard.

This method only works if you add the arguments in online mode. Command line arguments can’t be added while you’re offline. They do work if you add them in online mode and then go offline.

The command line arguments do not work if you start the game through the desktop shortcut. Please use shortcut instructions for that method.

Instructions

Start EA app and Login

Find the game in the library

Click on the three dots in the upper right corner of the game and choose View Properties

Under Advanced Launch Options put the arguments and click Save

If you want to add multiple arguments, separate them with a space.

Instructions

Start Steam and login

Find the game in Library

Right-Click on the game and choose Properties

Choose General

In the field under Launch options add the command line arguments and click enter

If you want to add multiple arguments, separate them with a space.

This method only works if you start the game through a specific shortcut. They are ignored if you start the game via EA app, Origin or Steam

Instructions

Right-click on the shortcut on your desktop

Choose Properties

Add the command line arguments after the program in target (make sure to add a space after the closing quotes)

If you want to add multiple arguments, separate them with a space.

Click on OK

This method only works if you add the arguments in online mode. Command line arguments can’t be added while you’re offline. They do work if you add them in offline mode and then go offline

Instructions

Start Origin and Login

Find the Game in My Game Library

Right-Click on the game and choose Game Properties

Click on the Tab Advanced Launch Options

In the field under Command line arguments put the argument and hit save.

If you want to add multiple arguments, separate them with a space.

If you want to test out DirectX 11 you need to add -dx11 as command line argument.

You will then see in the main menu which version Sims is running with.

Maxis recommends to remove all your mods/cc to try it out as there might be visual issues with them.

Simply remove the command line argument you added to go back to DirectX 9

The DirectX version used by the game shows in the lower right corner of the main menu.

The upgrade should help with better graphics quality and increase the general game experience with improved render capabilities.

The opt-in looks like a test. You can report any issues at AHQ.

The changes are still in testing and there can be issues. If you have problems with text and dialogs it’s best to return to DX9 for now.

Here are a few troubleshooting steps you can try for now

Also see Known Issues

You can find your current DirectX Version in the DxDiag.

  • Press Windows-Key + R
  • Type: DxDiag
  • Find the current DirectX Version in the system tab towards the bottom.

DirectX is backwards compatible so if you have DirectX 11 and higher you can try it out.

Currently nothing changes. At this point it’s unclear what happens when DirectX 11 is rolled out for everyone.

No. Unless you run Windows on your Mac to play Sims 4 this change doesn’t affect you.

The game doesn’t start. I only see a white screen

Remove any edited versions of the file GraphicsRules.sgr in the folder Documents\Electronic Arts\The Sims 4\ConfigOverride you might have.

If you want to keep your changes, copy the current version of the file from the installation folder to the ConfigOverride folder and redo the changes.

If you downloaded a file from another user, make sure you get the newest version from their page if available. The file must be created/updated after May 29th, 2024 to be compatible for this change.

Alt-Tab doesn’t work in fullscreen mode

Known issue. Unknown cause

Texts are cut at the end

Unknown cause.

Photos/Paintings are black

Paintings by Reference and Photos may appear black in the game with DX11. They look normal with DX9.

Last Updated: May 30, 2024