[FIXED] Game starts in small window and doesn’t react


2015-03-26: This issue should now be solved. Close your Origin client and reopen to be prompted for a new update. This should solve the problem.

2015-03-25: Could everyone with this issue please try this fix for the moment: [INFO Request] Games not opening after latest Origin update


My game does not start anymore and I only see a small window. The game does not react at all.



This issue is caused by Origin in game. It occurs since Origin Update 9.5.10.


Deactivate Origin in game. If  this doesn’t work, try restarting Origin afterwards and make sure there is not ts4.exe running in the background.

  • Open Origin
  • Click on myGames
  • Right-click on the game for which you want to turn off Origin in game
  • Choose game properties
  • Tick the option Disable Origin in game for this game.


How can you help

To help EA fix this issue, please do an Origin Error Report and post your Origin Report ID in this thread: INFO REQUEST] Sims 4 starting in small window/Not starting

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