Game won’t start

These troubleshooting tutorial is also valid for other games like Fifa 16. Most of the troubleshooting steps are not game-dependant. Just leave everything Sims related out if you play a different game.

Problem

Cause

There are many causes to this issue. Defective hardware, conflicts with other programs or firewall and Antivirus blocking the program are only a few.

Defective registry entries and missing rights can also be the cause of this.

Workarounds

Here are a few things you can try before looking for help in a forum

The game never worked

The game suddenly doesn’t start anymore

On top of the things above you can also try this

Self-Diagnosis

Windows lets you check on critical events to see if you have a known issue which can be solved easily.

Below a few common errors with potential solutions

Exception Code: c000001d
Pehook.DLL
igd10umd32.dll

 

Further Reading